Terms and Conditions

1. Acceptance of Terms

By accessing and using the Zephyr Sparkle website at www.zephyrsparkle.com or engaging our services, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site and our services. The materials contained in this website are protected by applicable copyright and trademark law.

2. Services Definition and Scope

Zephyr Sparkle provides professional cleaning services including, but not limited to, Commercial cleaning, Residential cleaning, Post-construction cleanup, Deep cleaning, Specialized floor care, Window washing, Carpet and upholstery cleaning, Pressure washing, Sanitization services, and Event cleanup. The precise scope of services for each client will be detailed in a separate service agreement or quote. We reserve the right to modify or discontinue any service at any time without prior notice.

3. User Obligations

As a user of our website or services, you agree to:

4. Pricing and Payments

Service prices are provided based on the specific requirements of each job. A detailed quote will be issued before services commence. Payment terms will be outlined in the service agreement. Zephyr Sparkle reserves the right to adjust pricing for additional services requested or unforeseen circumstances requiring extended time or resources, with prior client notification and agreement.

5. Cancellation and Rescheduling Policy

Cancellations or rescheduling requests must be made with adequate notice, typically 24-48 hours before the scheduled service time. Failure to provide sufficient notice may result in a cancellation fee. Specifics regarding our cancellation policy will be provided with your service quote.

6. Liability and Guarantees

Zephyr Sparkle commits to delivering high-quality cleaning services. While we take utmost care, we are not liable for pre-existing damages or conditions. Any claims for damage caused by our team must be reported within 24 hours of service completion. We carry appropriate insurance to cover our operations. Our guarantee applies to a re-clean of any unsatisfactory areas reported within a reasonable timeframe (typically 24 hours).

7. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Zephyr Sparkle or its content suppliers and is protected by international copyright laws. Unauthorized use of any materials on this site is prohibited.

9. Links to Third-Party Websites

Our website may contain links to third-party websites that are not owned or controlled by Zephyr Sparkle. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to read the terms and conditions and privacy policies of any third-party website that you visit.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Nigeria, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

11. Changes to Terms

Zephyr Sparkle reserves the right to revise these Terms and Conditions at any time without notice. By using this website or engaging our services, you are agreeing to be bound by the then current version of these Terms and Conditions.

12. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

Zephyr Sparkle
17 Adetokunbo Ademola Street, Suite 301,
Victoria Island, Lagos, 101241, Nigeria
Phone: +234 809 123 4567
Email: [email protected]